I was thinking about why it is that maybe 99/100ths of my conflicts with my boss occur entirely in my head. I will give you an example, even though I know it is possible to argue or see the other side with any one example. This is just to give an idea of the SORT of thing I mean, and it should be understood that these examples are CUMULATIVE, so that I didn’t make any assumptions the first many, many times I felt cranky about something, but instead gradually acquired the impressions I currently hold. Nor should it be assumed that ANY time ANYONE says something to me, no matter how casually, I’m meticulously analyzing all the possible meanings it could have. (“The clerk said to have a good day! DOES SHE ASSUME I HAVE NO TROUBLES???”) No: it is that when someone is driving me crazy, I like to try to put my finger on WHY they are driving me so crazy. And I am definitely not saying that if someone ELSE in a different context were doing the same thing, it would drive me crazy. I further realize that the current cultural ideal, successfully achieved by SO MANY, is not to waste a moment thinking about how anyone else thinks or feels, but that is not compatible with my temperament type; and so if you find that frustrating, let me assure you from my lying-awake-agitating position that I HEAR YOU (and yet don’t need to hear it again).
Finally we arrive at the example: if I say I can’t take an extra shift because I have plans, she will respond “Okay, have fun.” Nothing wrong with wishing someone fun! It’s a positive thing! Not only does she not resent me not being able to fill the shift for her, she goes FURTHER and hopes I will have fun!
But what it tells me (again: OVER TIME, with multiple types of examples, not just after one incident and/or with the one example I mentioned here) is something about the way she perceives the situation. When I tell her I have plans and so can’t work, does she imagine that I will be going to the dentist, visiting a terminally-ill relative in the hospital, helping out a parent who has Alzheimer’s, taking a child for medical tests, going to see a lawyer, attending a meeting with a counselor/principal about my teenager in trouble, going to an AA meeting, or working a shift at another job? No, and we know that because we would not say “Have fun” to someone going to any of those things. If I’d said, “Sorry, I can’t—date night with my husband!,” it would be perfectly appropriate for her to say, “Oh, that sounds nice! Have fun!” But instead it’s “I need you to fill a shift” / “I’m sorry, I can’t” / “Okay have fun.”
Paul says, “Well, probably she’s just saying it without thinking.” Yes. I am sure she IS saying it without thinking. I don’t think she’s thinking, “What’s the sickest burn I can do without being called on it?” No. The very POINT is that she’s saying it without thinking—which is what (combined with many other clues) reveals how she IS thinking. This makes Paul roll his eyes, but listen: some of us are interested in how computers work, and some of us are interested in how market economies work, and some of us are interested in how transportation systems work, and some of us are interested in how chemicals work—and some of us are interested in how people work. I am INTERESTED in this.
Anyway, through many hundreds of assorted examples of this type, I have gradually acquired a good picture of the way my boss sees the situation: she sees herself trying so hard to get ANYONE to help her, and NO ONE WILL, because we DON’T CARE. We are all off partying (as opposed to handling other duties and responsibilities), while she scrambles frantically to take care of the elderly, and we WON’T HELP HER because we DON’T WANT TO WORK. It doesn’t matter if we’ve already worked ten hours that day. It doesn’t matter if she’s calling half an hour before the shift starts and very few of us just sit around twiddling our thumbs in case we’re suddenly needed at work. It doesn’t matter if we just got home from filling another shift last-minute. It doesn’t matter if we’ve made it clear we are doing the job ON PURPOSE because we WANT TO, and show up to ALL our scheduled shifts. It doesn’t matter if we’ve in fact worked more hours that week than she has. It doesn’t matter that she never fills a shift HERSELF. The way she seems to see things in her head is that we’re all off having fun while she’s trying to hold everything together all by herself.
I don’t ACTUALLY KNOW this is how she sees things. Her words and behavior are consistent with this theory, but I don’t KNOW. But this theory helps me to understand why I DREAD all interactions with her: deliberately or not, truly or not, she COMES ACROSS as someone who thinks of things this way.