Mess

Every morning I wake up and think “The debauchery cannot continue: there must be less eating and more walking! less Candy Crush and more cleaning out sock drawers!” Those goals are apparently too high. Yesterday I had freezing feet for four hours because I felt like if I went upstairs for warmer socks I should really clean out the sock drawer, which currently cannot be closed. Finally I just got the warmer socks.

Paul told me yesterday evening that he had ordered the 50-pound bag of flour we’d discussed a couple of weeks ago and then casually decided not to order. He said he hadn’t wanted to say anything until it actually shipped, because it appeared he’d basically ordered the very last 50-pound bag of flour available from a company that may not have realized it was still offered on their site. Normally I would say I am not keen on situations where a couple makes a decision together and then one of them goes ahead and does a different thing. But in this case I was so happy to hear the flour was on its way, I cried a little. (And am half-imagining it will be a Downton Abbey situation and the bag will be full of plaster dust.)

I am very, very worried about the country starting to re-open.

tweet reading "welcome back. if you're just joining us, it's getting worse and there's no one in charge"

Our government was supposed to be doing things while we were closed: we all got out of the pool so they could clean up the toxic spill. But then they didn’t do those things: we all got out of the pool, and nothing happened. We can all see that what was supposed to happen didn’t happen, but apparently those things are not going to happen, and that’s the plan: to just not do those things. The first people back in, the ones who say “Oh thank goodness, they’re letting us back in the pool so it must be safe to swim again!,” and the ones who are shoved into the pool by the re-opening, are going to show us whether this was a good plan or not. Not that it will keep the rest of us from having to get into the pool eventually too. What a mess. What a stupid, avoidable, wasteful, fatal mess.

Pictures of the Cats

States are starting to re-open, which is freaking me out considering our government has done little during the shutdown to justify reopening. The radio DJs were talking this morning about how they already had haircut appointments scheduled. I think there is going to be an unfortunate confusion of “permitted” and “safe”: like, if haircuts are allowed, then I have a haircut pass I can show to the virus, and the virus cannot infect me! I am feeling very unhappy about all the additional people who will be forced to go back to work in these conditions.

Paul and I were talking about the effects the partial re-open will have on our household. We are extremely, extremely fortunate that we can continue to stay home until we find out if the re-open is as bad an idea as we think it is. Originally I wrote the rest of this paragraph as a list of all the ways we were fortunate, but when I proof-read it I thought it sounded like boasting rather than the Acknowledging Privilege I was going for. It reminded me of the Christmas letters we get from Paul’s aunt: it is clear she is attempting through heavy use of the word “blessed” to communicate that they know how lucky they are and that they consider the luck unearned—and yet she manages to make it sound as if God has singled out their family for these blessings, and that she really couldn’t tell you why God didn’t do the same for your family when he clearly had that option but evidently decided not to bother for some reason, *shrug*.

Anyway, I think we’re about to go into a Very Bad Time, virus-wise, so let’s not talk about it anymore, let’s instead fulfill a request for pictures of the cats. You’re going to raise your eyebrows at my concealing their names, but “cat names” is EXACTLY the sort of dumb little thing that gets a Secret Blog discovered.

Here is Cat #1, a boy, age 9, all orange with pretty fur patterns, long and slim like a ferret:

He is a sweetie-pie and suuuuuuuuper dumb. We have a downstairs floor-plan of the sort that would let children run endlessly from room to room in a big circle, and we don’t think this cat has figured out what’s going on yet: we often see him pass through the living room, looking all around him, and then after awhile he comes all the way around again and you can just see him thinking “Oh, ANOTHER living room! With MORE people in it! Wow!! I wonder how many MORE rooms there are??” He sleeps on Edward’s bed almost every night, and we’re surprised he manages to find it so consistently. During the day he likes to sit behind me on my computer chair, so that I have to perch on the edge.

Here he is on the windowsill where he likes to watch Chipmunk TV:

That chair is there specifically for his convenience and comfort, but he often balances uncomfortably on the sill instead. With him is Cat #2, a boy, age 9. Cat #2 is a large-framed cat, a polydactyl, with extremely soft plush fur, grey-brown tabby and white. He is a Giant Baby. We have treated him with persistently gentle love for 7 years, and he still frequently winces and flinches and runs from us. If you talk to him, he will meow back. He lovvvvves Elizabeth and is usually in her room or sitting near her. He likes me, too, as long as no one else is in the room with me: after Paul gets up in the morning, he’ll sleep in Paul’s place, and then he likes to come into the bathroom and sit on the carpet while I take a shower. Here he is again, with Elizabeth:

And again, looking pensively out the window:

Here is Cat #3, a girl, age 7, orange with white tum, white knee socks, and white gloves:

She is a bossy little queen, small and fat. She bullies and menaces the polydactyl, who is much larger and stronger and could easily beat her up if he’d only realize it instead of running away from her. She is very affectionate with people in a possessive/claiming way, and will make the rounds from lap to lap. She follows us around the house, supervising and judging. She is my favorite cat we’ve ever had.

Here’s a rare photo of all three cats together (normally you’d see the two oranges together, or the two boys together, but never the girl-orange and the polydactyl unless they’re about to fight); this was possible only because they were having Wet!! Food!! which blows out their circuits:

The polydactyl looks smaller than he is, partly because of the weird perspective and partly because he is hunched in as small as he can make himself. The girl-orange is mad because she can’t eat out of all the bowls at once. The boy-orange is oblivious to all drama.

Pantsless Sleepwalking

In the middle of the night I got up to use the bathroom and it was quickly apparent to me that I was not wearing pants. In chilly weather I sleep in flannel pajama pants and a t-shirt, and I was wearing the t-shirt and my underwear, but I was not wearing my pants. I came back to bed, and Paul was awake so I informed him of this development, and he was intrigued by the mystery but apparently didn’t at first believe me, because there was some fact-checking. When he was satisfied that I was indeed not wearing any pants, he added another piece of the mystery: earlier in the night, he had awakened to the sound of a lightly-slammed door, and had seen me walking back to bed. He said he asked me what was going on, and that I had refused to answer. Ah. Sleepwalking.

In the morning, I hoped to find my pants hanging on their usual hook in the closet (maybe that was the door I slammed), but they were not there. I thought maybe they would be in the drawer, but no. In the bathroom? No. Well, that was concerning: if my pants were not in my room or bathroom, that meant I had gone walking around the house with no pants on, and we have two kids who are up most of the night. Perhaps I had walked pantsless right past them. I wondered nervously if there was anywhere else the pants might be, anywhere else that might indicate I did NOT (necessarily) walk through the house in my underwear. In the kids’ bathroom? Sometimes when I sleepwalk I use their bathroom. And that’s just right outside our bedroom door, so maybe I would have been pantsless but unseen. I got in the shower, still worrying.

After my shower, I opened the bathroom cupboard—and there were my pants. It is not clear why I put them there, but the discovery of them on the immediate premises is a hopeful sign that I did not walk around the house without pants on, but instead stayed local.

Two Cooking Questions: Unsweetened Coconut Milk and Tater Tot Casserole/Hotdish

I have two cooking questions. The first involves the two 13.5-ounce cans of unsweetened coconut milk I received instead of the two cans of soup I ordered. I am not going to trouble Target with such an error at a time like this, when they are no doubt very busy. So what do I do with unsweetened coconut milk? And does anyone know if unsweetened is the default? Like, if a recipe calls for “coconut milk,” is it assuming unsweetened? or is it assuming sweetened, and has to specify if unsweetened?

The second question involves the thing I have heard of called Tater Tot Casserole/Hotdish. I have never had it or made it, but I feel instinctively that now is the time. I have a bag of tater tots, but I need a tried-and-true recipe.

Online Concert; Dreams (Brief); Cemetery Walk

I had a whole list of things I jotted down to remember to write about, but looking over them now they seem to justify the theory that if I don’t remember it later, it probably wasn’t worth remembering. Still, here we are. I have no better ideas.

I attended a Facebook Live concert, an hour of piano by my cousin who is a music teacher and performer. This would not normally have been my thing, and in fact I’d never done anything with Facebook Live before, and it took me until almost the end of the concert to figure out how to make little thumbs-ups and hearts go floating up the screen in response to things she was playing/saying, but I DID figure it out. And the reason I jotted down the idea is because I wanted to recommend trying something like that, if you have the opportunity, because I was surprised to find it replenished my Social Buckets considerably even though I was not really interacting socially per se. But even just seeing my cousin on the screen, and seeing the little marker that indicated the hundred or so other people who were there watching with me, and seeing them leaving comments and hearts and thumbs-ups—well, I found it worth doing, is what I am saying, and also curiously touching, and perhaps you would find you had a similar reaction to such things, even if in pre-pandemic times you would not have been interested.

This next thing is about dreams; I will keep it brief. I’ve read that a lot of people are having particularly vivid dreams, and that it is in part from stress and in part from isolation. I keep having dreams that I’m adopting children, or considering adopting children, or assisting in the adoption of children. They are so far, luckily, always happy dreams, even though I am sure they stem from a news article I saw about countries very affected by the pandemic. One night I dreamed we were adopting a toddler and an infant, and I thought how nice it was that everyone in our family was home right now so we could get to know the new members together. Last night I dreamed I was holding a baby girl and trying to figure out how old she was based on how much talking she could do, so that I could add her approximate age to her adoption profile. I was holding her on my hip and carrying her around and pointing to things and asking what the things were, and she was pointing and saying “bahbah!” for bottle and so forth, and I was trying to remember what the corresponding age range was for that ability, but also I was thinking how nice it might be to keep her myself.

Also last night I dreamed a cute guy wanted me to marry him and move into his house, and he showed me his house which was exactly my style of house plus some bonus stuff I hadn’t thought to want until I saw it, and I very much liked both the guy and the house but decided it wasn’t worth the trouble to switch.

We are in an area where it is relatively easy and safe and in fact encouraged to go outside, and we are taking advantage of that and doing family walks. While acknowledging that this is something many people CAN’T do and are PINING to do, I will also say that I find walks very, very boring, and even more so now that we’ve gone all the directions many times in many ways. Upside: we sure know our new neighborhood well now! Downside: on one boring walk we impulsively diverted into a town cemetery, which anyone would have known was a dicey idea during a pandemic. There were all these families where someone age 2 died in December and then someone age 9 died that same month, and someone age 7 and someone age 4 died the following month—and then the same thing for another family a little further down. I wondered aloud what had happened, since all of these deaths seemed to have happened in the same winter, and speculated idly that perhaps it was some sort of virus. Then we walked straight home.

Coffee; Two More Mother’s Day Gift Ideas; Grocery Shopping; Giving to Panhandlers in a Pandemic

I think frequently of my sister-in-law saying that one of the upsides of a coffee habit is that it gives her something happy to look forward to every single morning. It is very common for me to wake up feeling a little grim—and then the sudden happy remembering: “Oh! Coffee!!”

Or in the afternoon, when things are feeling a little grim again and it is starting to sink in that I am going to have to make dinner again. When we would visit my grandparents, my mom would turn to my grandmother and say, “How about a fresh pot of coffee and a Little Something?,” and my grandmother would Fully Brighten and say “YES!” It’s a question I ask of myself now, when it is about 2:00 in the afternoon: “How about a [microwaved] cup of coffee and a Little Something?” YES. Yesterday I had a slice of banana nut bread with my coffee. Today it’s going to be toast with Nutella.

I have had two more Mother’s Day gift ideas (previous idea: custom care package). Both are more expensive than I would normally suggest, but I know a lot of us are accustomed to relying on quality time and meals out and acts of service as gifts for Mother’s Day, and now we are looking for material items that can be shipped, and I don’t know how that translates dollar-wise. Anyway, something that keeps catching MY eye (and I am a mom) is the tiny Keurig, which I thought of because I WOULD like a fresh-brewed cup of coffee in the afternoon but I’m not going to brew another pot [Edited to add: Ohhhhh nooooooo see Amy’s comment below, though, for a heads-up that this particular Keurig may have put all its eggs into the cuteness basket while neglecting to reserve any for the quality basket]:

(image from Target.com)

One of the things I didn’t like about my one-cup coffee maker when I had one is that I also have a regular coffee maker, and there was not room on the counter for both. This one takes up almost no room. If I could make up my mind between the blue and the pink I might have already put it on my wish list. (It also comes in grey and black; those tempt me ONLY because they have been cutely styled in the photos with a bright yellow mug.)

Another perhaps mommish thing I want is a set of Chrissy Teigen’s frying pans, and I want them about 50% because of the green color and about 50% because I follow her on Twitter and love her.

(image from Target.com)

I have had those on my wish list for ages and Paul keeps not buying them because he says it’s too boring of a gift idea, which is something we can discuss another time, but long story short I have these in the back of my mind as the thing I will buy for myself if my family skips Mother’s Day again this year.

I went to the grocery store yesterday and, because I have been so stressed at having to leave stuff behind when I run out of room in the cart, and also stressed that people will see me taking what I need for seven people and think I am taking too much, I tried the system of going in and getting all the stuff that would be perfectly fine sitting in the car for awhile (cat litter, cereal, canned stuff) plus half of the amount of some of the things I feel self-conscious about appearing to take too much of (meat, cheese, butter, eggs), and then going back for a second trip to get the more perishable stuff and the other half of the self-conscious stuff. This worked well (I easily filled two entire carts to what I’d consider comfortable-not-stressy levels) but wow, that is a long time to spend grocery shopping. Still, it was satisfying to get home with all the available stuff on the list, instead of coming home and immediately making a new list of all the things there weren’t room for, plus already being stressed again about running out of meat and cheese and butter and eggs.

My store had flour the last two times I went shopping before this one, but with restrictions: one bag per customer two trips ago, two bags per customer on my last trip. I was hoping that meant everyone had gotten well stocked up on flour and wouldn’t need to buy much more (especially since there’s been no yeast for weeks and weeks) and soon supplies would be back to normal—but this time the store had no flour at all. That kind of thing makes me fretful and a little panicky, especially with so long between shopping trips. But I did find a canister of Clorox wipes, which felt like some kind of miracle: the first time I walked down that aisle, that whole section was completely empty; the second time I walked down it, there were two containers of wipes just sitting there. An employee was stocking the aisle, and I looked to see if he had a whole bunch of the wipes, but no: he was working on unpacking air fresheners and furniture polish.

I will put this other whole fret in one big paragraph to make it easier to skip if you don’t like to read hand-wringing (though in that case what on earth would you be doing HERE). There is a guy near the entrance to that shopping plaza, and in Olden Times I liked to pull over and give him money if he was there and I was passing by, but I have been unsure how to do it safely during a pandemic. Here is what I did do: I took a plastic baggie and put in a disposable water bottle (for weight, but also for the water), a granola bar (because it seemed weird to do just water), and an envelope with the cash in it. Then, instead of leaning out my car window as usual, I parked the car nearby, walked over to the median where he stands, and put the bag down about ten feet away from him. I fretted ahead of time that ANY of the ways that didn’t involve just handing it out the window as usual (throwing it to/near him, putting it on the ground for him to have to pick up, etc.) were a bad look for one human being giving something to another human being. I also fretted that ANYTHING I did would give off “I think you are diseased!” vibes rather than the “I’m protecting us both as recommended!” I was going for. I had to give up both those frets because I couldn’t think of a good way that would avoid those issues entirely, and “just don’t give him the money, then” didn’t feel like a good solution. I also fretted that it would make him nervous to see someone approaching on foot, and I still fret about that. Paul dismissed that concern, saying that I don’t look dangerous to anyone, especially approaching with a clear plastic bag obviously containing food and water. Still, I suspect people who are panhandling get approached in a number of ways by people who don’t look dangerous per se but either ARE dangerous or else want to do other things the person doesn’t like (including things like giving advice or evangelizing, probably by people who look very much like me), so I didn’t like making him wonder. I also didn’t originally like Paul’s idea of using a extendable robot arm (like this) to extend the envelope out the window, but maybe that would be a better idea for next time, I don’t know.

Mother’s Day Care Package Gift Idea

Some of you asked about Mother’s Day gift ideas, and thank goodness you DID, because I did not realize Mother’s Day was May 10th already. I mean, it is on the calendar, but I wouldn’t have seen it until I turned the page and it was only ten days away; and, as some of you noted, SHIPPING DELAYS.

My primary suggestion is the same care package idea I’m using for birthdays. This is an especially fun time to send assortment gifts like that, because there are so many things that are unexpectedly exciting right now (tissues! hand soap! store-brand pasta!). And when the act of acquiring things can be so fraught, it makes Receiving Things Without Having To Go Out And Acquire Them that much more gratifying.

I suggest having one box shipped as a gift for your mom (or for another mom you know), and having a second box shipped to yourself and not opening it until Mother’s Day when you may or may not have anything else to open. (If you order yours right away, you might have time to forget some of what’s in it.) The things I’ve been ordering from Target have been taking 3-10 days to arrive, so there should be plenty of time still. Downside: it’s common for things to arrive in many, many boxes, which makes it less like Here Is Your Gift and more like The Twelve Days of Mother’s Day. I like to send things like this with “GIFT” as a fake middle name (like “Swistle GIFT Thistle”), so the recipient knows that those boxes go together and should be put aside for the birthday/holiday.

Here is a list of general ideas I use to start making a custom assortment for somebody—but another idea is to pick one or two things from the list and do the whole box on that theme. One each of a bunch of different hand soaps or facial mists! A box of just face masks and lip balms! A whole box of K-Cups!

• These days I always begin with a box of tissues, a brand-name if available, but I’m finding the store brand more often available for shipping. If toilet paper is ever available again, I would definitely put in a 4-pack of that. For the rest of our lives, toilet paper is going to be a welcome and appreciated gift. The grandchildren will bring us a pack whenever they visit, knowing it’s always a surefire hit without really understanding how we can be clasping our hands in genuine delight when we already have an entire closet filled with it.

• And then I always put in a hand soap. I like Everspring lavender & bergamot, J.R. Watkins lavender, and many of the Mrs. Meyer’s.

• Something sweet: Lindt truffles and/or Ferrero Rocher and/or M&M’s and/or snack cakes, whatever they/you like.

• Something snacky/salty: kettle corn and/or Smartfood and/or Sunchips and/or Pringles, whatever they/you like.

• Something snacky/hearty, such as weird experimental granola bars, or apparently everyone’s favorite trail mix (also available in a smaller pouch, or in a batch of 10 individual snack packs). Two separate strangers have told me about this same specific trail mix while I was shopping. (It’s Archer Farms Caramel Cashew, in case you are reading this in the future and the links don’t work anymore.) One fellow customer was a nurse and she said at work they tried all the trail mixes and the whole department agreed that was the best one; the other fellow customer told me she gets in trouble with her kids because she sneaks out all the caramels. I don’t know how these conversations get started, but I am HERE FOR IT.

• Something from the category of beauty/care: lip balm, tinted lip balm (I like Red Dahlia and Sweet Violet), cutest tiniest wee Vaseline, face mist, hand lotion, moisturizer, nail polish, face mask, eye mask, hair masque, that kind of thing.

• Something you know/think is hard to acquire in the stores right now: tortillas, pasta, beans, Kraft Mac and Cheese, I’ve heard about people looking for the purple box of Annie’s mac and cheese, baking chocolate, dish soap, etc.

Coffee (K cups version if they/you have a Keurig) and/or a fun tea, maybe some slightly special sugar, maybe a cute sugar bowl, maybe a mug if they/you are not already taking over a second shelf with their/your abundant mug collection.

BEAUTY BOX.

Best scrubby sponge—unless that seems like “Happy Mother’s Day, have some more drudgery!”

Birthday Gift Care Packages in a Pandemic

I woke up in the mood to do some cooking, specifically the kind where I have to patiently cut up a bunch of things, so I seized that flicker of motivation. First I made another batch of baked oatmeal, which I love but it’s a lot of cutting and mashing and measuring; I put some dried cherries in it, because I remember I tried that long ago and it worked out well, and I cut those up a little too.

I was planning to eat that for breakfast, but while it was cooking I found I was more in the mood for savory/salty, so I made vegetable-heap breakfast instead. That’s another recipe that involves some fussing around with cutting boards: I had a new red bell pepper to process, and the grocery store didn’t have shredded carrot last time so I cut up some baby carrots.

I feel like I was going somewhere with this, but then I stopped and wrote an email to my mom, and now I can’t remember what I might have been about to say next, if anything.

Oh! I do remember! It’s not related to the cooking stuff, it’s about an online order. I hope you will not get (too) sick of me rhapsodizing about Target orders. I make Paul listen, too, and sometimes I make him listen to the same shopping story twice, saying “I know I already told you this but I just have to talk about it some more.” Supply-acquisition is just such a huge part of my life right now.

And I’m particularly wound up about it because I’ve had a really happy success, which was in figuring out how to send a friend a birthday present. In normal times I shop pretty regularly at TJMaxx/Marshalls/HomeGoods, and so in the month or so before her birthday I’d just keep an eye out for something (or several smaller somethings) I’d think she might like—but of course I can’t do that right now. When I was thinking about what I was going to do this year, it was shortly after we’d received our first Target shipment and I’d practically wept with happiness over it, so I wondered if for her birthday she might like a similar shipment. I didn’t fret too long about what specific things to send: I don’t KNOW what things she might be out of or have trouble finding or weep with joy at seeing, so I just aimed for the same kinds of things I’d ordered for my house, and I tried for a mix of useful/practical and treat/morale-boost, figuring that nothing was so expensive it would really matter if she didn’t need it, and also that she is a grown woman who is well able to find a use for (or donate) things she doesn’t need. Here’s what I chose:

(image from Target.com)

Hand soap. That seems to be low everywhere I shop, and it’s a basic supply that’s nice to have extra of anyway. I picked my own newfound favorite (Everspring Lavender & Bergamot) plus a bottle of Mrs. Meyer’s honeysuckle because at the time I was shopping the lilac was not available for shipping.

 

(image from Target.com)

Facial tissues. Again, seems low or non-existent everywhere I shop, and the site is limiting it to one box per order which makes it feel even more precious. Store-brand tissues are not something I would have thought to give as a birthday gift BEFORE this pandemic, I’ll say that.

 

(image from Target.com)

Hostess chocolate cupcakes. I don’t know what the birthday cake situation is going to be at her house. I thought about sending her a cake mix, but I don’t know her egg/oil situation, and it was dismaying to imagine her having a cake mix but not being able to make it into cake.

 

(image from Target.com)

Fancy birthday candles! To go in the cupcakes if necessary.

 

(image from Target.com)

Brownie mix. If she DOES have oil/eggs, she can make it. If she doesn’t, it’s not painful like a birthday-cake mix could be; she can just put it aside for another time.

 

(image from Target.com)

Kettle corn. I have had such a hankering for kettle corn these last few weeks. Fortunately I had several bags on hand when this began, but I went through those and have been looking for other ways to acquire it. My grocery store is out of the bags of it (and has been out of it for weeks—is everyone else craving it too?), so I ordered myself a box of microwave kettle corn to try it, and I got a box for my friend too so we can both try it.

 

(image from Target.com)

Beauty box. Target puts out one or more of these sample boxes per month and I often order one for myself. (If you think ahead, you can order an extra one each month for a number of months and make a nice gift out of that. I did that for Mother’s Day one year.)

 

(image from Target.com)

Burt’s Bees Lip Shimmer. Not very expensive, so if she doesn’t like it, it’s fine. I got it in Plum, which is my own favorite. (It’s not as dark as it looks.)

 

(image from Target.com)

Tortillas. This has the highest potential for making her wonder what on earth I was thinking—but they are totally sold out at my grocery store and have been for WEEKS! And it was one of the things I was happiest to see in my first shipment. We are very fond of tacos.

 

(image from Target.com)

Pasta. This item, too, may make her blink. Store-brand pasta, what a special birthday treat. But again: sold out for weeks! and hard to get even online! For 99 cents, it was worth the possible outcome that she can’t find it either and will have that extremely happy feeling when she sees it. And if not: a box of pasta is not hard to use or donate.

 

I made Paul come over and look at the order right after I’d placed it, and admire each item. Then the next day I told him I was sorry but he was going to have to listen to more on that topic, and I told him more about how happy and satisfied I felt with the whole thing. Now I am telling you. Perhaps next I will email my mom about it.

A Minor Meltdown

I just had a little unexpected meltdown on a call to refill Edward’s Remicade prescription. It’s a call that is already silly: our current insurance forces us to use a pharmacy that ships the medication to the hospital, when our former insurance just had the hospital pharmacy provide it. So it used to be that we did literally nothing to refill the prescription (the nurses just let the pharmacy know it was needed), and now instead we receive an automated call asking us to call this remote pharmacy, and then we call them, and we spend five minutes contributing NOTHING to the process except to say “Yes, as usual, go ahead, yes, as usual, yes, thank you, yes, just do it as usual, I don’t know if that’s right, the hospital handles that part” and confirming that nothing has changed. The whole thing could be automated, but is not, and we endure it because who is going to make a big system-changing deal about an unnecessary five-minute phone call every seven weeks. Not me.

This time the call took more than half an hour, and I would have said it took 45-60 minutes except I did not actually check the time I started the call, and it is so easy to exaggerate when telling a story of high emotion. I just know it was more than half an hour because I DID glance at the clock the first time she said she was going to put me on hold, which was already well into the part of the call when I was wondering how much longer this was going to take, and I know it was half an hour after that when I finally got off the phone. Anyway, when I had been on hold twice for her to check something AFTER I had given/confirmed allllll the information I ever need to give/confirm, I asked DID she need anything more from me, because it sounded like all she still had to do was confirm things with the doctor’s office, and I’m never involved with that. She said she did in fact need more from me, but that she first needed to confirm with the doctor’s office before she could go on to that part of her form, so I would need to be on hold again while she did that. (This is not typically the case when I call. They typically deal with me, then hang up and do the rest with the doctor’s office.) Then there were two full rounds of unsuccessful attempts to contact the doctor’s office plus one session while she looked for alternate ways to contact them—all of this with me still on the phone. I finally asked WHAT information she still needed from me, and she said she would need me to confirm whatever shipping date the doctor’s office gave her.

That was apparently my breaking point. I transitioned from “somewhat impatient, but still cooperative and polite” to FULLY FLIPPED-OUT in what I would estimate was two, maybe three seconds. My voice went from normal and calm to fast and intense and shaking. In this mode I went on at some repetitive length about how they did NOT need that from me, that I NEVER confirm the shipping date after they speak to the doctor’s office, that I did NOT need to personally confirm the shipping date as long as they were getting it there in time, that WHATEVER the pharmacy and the doctor’s office agreed upon between themselves was FINE with me and I would be giving an automatic YES to whatever it was and did not need a separate call for that, that I did not CARE when they shipped it as long as it got there by the date I had already given her, that I would be happy to give that same VERBAL PERMISSION individually for every single shipping date between now and then if I could JUST GET OFF THE PHONE.

I feel bad that I said it all in that quavering losing-it voice (so contagious to other people’s moods) to someone who has very little power over the situation, and is attempting to do her job as she’s apparently been instructed to do it. (I don’t know how the other representatives avoid what happened this morning; the one I spoke to implied that they did it by not following the rules.) I did remember to say early on that I knew this was not her fault and I knew she was doing what she was supposed to do and I knew that she didn’t make the rules—which, as a former customer service worker, I can say really helped ME when someone was flipping out.

I also recommend, if you are the one flipping out, using “they” to refer to the company you’re having a problem with, rather than “you.” So you’d say, for example, in your high, quavering, clearly-losing-it voice, “I don’t understand why they need me to agree AGAIN to have it shipped!!,” rather than “I don’t understand why you need me to agree AGAIN to have it shipped!!” This helps make it psychologically/emotionally/linguistically clear that you see the nearly-powerless person you’re speaking to as separate from the entity in charge of them. Plus, you get a better answer, if there is one: if you use “you,” you get useless stuff about protocol and following orders, because the agent is hearing “you” personally and so is telling you why he/she specifically has to do it that way; if you use “they,” you might get information about why the company has its agents do it that way.

Anyway, I am not proud of myself this morning, and I’m embarrassed. Everything is weird with all the pandemic weirdness, and there is no need for me to add a meltdown to someone’s working day. (I’m still mad about being on the phone SO LONG FOR NO GOOD REASON though. If you must-must-MUST confirm with me, then CALL ME BACK. WE ARE ALL HOME ALL THE TIME NOW. GAH!)

Just Do One Thing; Online Shopping

I keep getting overwhelmed by housework and having to use the “Just do ONE THING” method on myself. Everything STACKS so stressfully: I see the litter box needs scooping and then, as I’m making that mental note, I see I still haven’t put away that load of clean laundry from several days ago; and then I am in the kitchen and I see the counter needs wiping so apparently I’m going to have to nag the child whose job that is, and another child has left dishes on the counter so apparently I have to track them down and nag them about THAT, and the kitchen floor is looking grubby again; and then I go into the bathroom and I see the mirror needs cleaning and I remember ALL the mirrors need cleaning, and there is visible dust on the toilet tank, and the toilet paper roll needs changing and am I really going to have to PITCH A SHRIEKING FIT before anyone else but me ever changes it?—and at that point I can’t really do ANYTHING because there is TOO MUCH TO DO and also I am TOO PISSED.

But if I say firmly to myself, “No, no—just pick ONE THING and do it,” I can cope. Sometimes I even do MORE THAN ONE THING, but I absolutely do not plan/count on that. Yesterday I cleaned the kitchen floor AND I scooped the litter box AND I nagged several children. Today perhaps I’ll do the mirrors and the shrieking fit!

I am continuing to rely pretty heavily on Target.com to supplement shopping trips. (I mean I order shipments, like through the mail.) One reason this works well for me is that I truly LIKE messing around with online shopping carts, checking daily to see if certain things are in stock, etc. Even in normal times, that is something I do recreationally. So in times of shortage and lockdown, where in-person shopping is now pretty stressful for me, it is something I would categorize as “fun” as well as useful, and it makes me feel cheery as well as productive.

A few days ago I ordered cat food, which is still available at our grocery store but I can’t spare the space in the grocery cart. Also trail mix, which I realize is half chocolate, but it’s also half nuts/raisins, and the kids don’t generally eat nuts/raisins otherwise. Also soft pants and deodorant and body wash. Today I ordered a bunch of stuff that was either out of stock or in very low supply when I went shopping on Sunday: granola and baking chocolate and pecans and brown sugar and rolled oats, and pizza sauce and soup and picante/salsa and pasta, and hand soap (they have the Mrs. Meyer’s lilac!) and facial tissue. A lot of these things are going in and out of stock rapidly (the lilac soap has been OH NO THEY DON’T HAVE IT and then OH THANK GOODNESS THEY HAVE IT and then OH NO IS IT REALLY SPRING WITHOUT LILAC SOAP) (I like the foaming Everspring lavender-bergamot and foaming J.R. Watkins lavender, too, even though lavender is no lilac), but I am tracking them like the fierce shopper-hunter I am, and it is SO GRATIFYING. And then the boxes arrive like magic! like good-fairy deliveries! like care packages from the grocery elves!

Oh! Oh! And I ordered ACETAMINOPHEN (aka Tylenol), which we don’t usually use, but then there were all those articles about how it was better than ibuprofen for Covid-19, and then there were all those response articles about how it wasn’t, and/or how it might be but that the sample was too small to make such big claims, and then there were articles saying here are the things you should have on hand and they included acetaminophen, and then there were first-person accounts that said “I had the corona virus and here is what I took” and the list included acetaminophen—but THERE WAS NO ACETAMINOPHEN TO BE FOUND THROUGHOUT THE LAND except for the extra-strength or sleep-aid versions, and then suddenly this morning the Target site had it, and with pounding heart (MAYBE IT WILL SELL OUT BEFORE I MAKE IT THROUGH THE CHECK-OUT PROCESS) I bought one.

I feel like everyone feeling sad about sports being canceled should try getting into online shopping.